Shipping policy

Shipping Policy

Thank you for choosing our shop! Below you will find our shipping policies. If you have any questions, please do not hesitate to contact us.

📦 Shipping Costs

Country Cost
Germany (DE) EUR 6.19, free over 70€
Austria (AT) EUR 8.50, free over 200€
EU (except DE/AT) EUR 14.49, free over 200€
United Kingdom (UK) EUR 19.99


Canada EUR 65.00 €
Australia EUR 86.00 €
USA from 59,00€, see cart



Shipping Carrier

We ship all orders insured and with tracking via DHL, allowing you to conveniently track your order online at any time.

Shipping Destinations and Restrictions

Germany: 6,19€ , free shipping on orders over €70

United Kingdom

  • Maximum order value: £134
  • For orders exceeding this value, please contact us directly to arrange a custom solution.

 

Canada:

  • Shipping Price: €65 via DHL with tracking
  • International Shipping: Our products are shipped internationally from Germany.
  • Import Charges: Additional import duties, customs fees, and taxes may be imposed by Canadian authorities and are the responsibility of the recipient.
  • Customs Process: We have no influence over the customs process in Canada and assume no liability for delays, additional costs, or inconveniences arising from customs clearance.
  • Further Information: For more details, please visit the Canada Border Services Agency (CBSA) at [https://www.cbsa-asfc.gc.ca].
  • Acknowledgement: By placing your order, you acknowledge that all additional import-related costs will be borne by you.

USA: 

  • Please check with your state’s tax authority or a tax advisor to determine whether you, as the buyer, are required to pay a use tax or any additional fees.

Other Countries

Please check shipping availability for your location at checkout. If your country is not listed, please reach out to our customer service team.

Packaging

Our packaging is up to 100% recyclable in many cases. Sustainability is important to us, and we are continuously working to minimize our environmental impact.

Delivery Times

Delivery times vary depending on the destination and will be displayed at checkout. Please note that delays may occur during peak seasons or due to unforeseen circumstances (e.g., customs clearance).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to check the status of your shipment at any time.

Bulk Orders

If you wish to place a large order, please contact us directly. We will gladly provide you with a customized offer and discuss all necessary details.